About Us

Smartrak was established in 2006 with the vision of building a superior GPS fleet management system. With the help of a small group of bright University of Waikato graduates, the enthusiastic team went on to pave the way within the telematics industry. Smartrak continues to lead the way with our award-winning location-based solutions that connect people with information so that distance doesn't matter. 

Smartrak is one of Australasia's most sophisticated providers of location-based business intelligence, covering people, vehicles, and assets. Driven by the EyeQ Visual Intelligence Suite, the TrakWise Fleet and Asset Management and TrakSafe Health & Safety products gather fleet and safety information about remote operations. EyeQ organises this information and reports it as actionable business insights.

Smartrak's fleet management and safety location-based solutions are used in more than 23,000 assets, across 300 plus private, government and emergency services across Australia and New Zealand.

On June 1, 2017 Smartrak was acquired by the Volaris Group and is now part of the AssetWorks Fleet division.

"This is a new chapter for Smartrak. A new chapter that we feel can truly benefit our customers," Troy O'Connor, CEO of Smartrak. 


Our Purpose

Connect People

Since day one in 2006, we have been making connections for people so that they can easily communicate with their mobile workforce and better manage their field assets.


Our responsibility is to aggregate data and present it in a meaningful format that empowers our clients to make well informed decisions.


Workers in the field face safety risks every day, especially when working solo. Equip your workers with reliable location-based communication tools and assure immediate response in an emergency. The Protector Pro with SRD, supports welfare monitoring, especially in high risk environments. With wearable pendants available for additional security and convenience.  Integrated with Smartrak's industry leading EyeQTM mapping and reporting software, the Protector Pro offers seamless communication, location identification and alert management. 


  • Pinpoints the exact location of your employees on the EyeQ map site facilitating a fast response in an emergency
  • Covers multiple risk scenarios with intelligent cause and effect features
  • Instantly alerts monitoring staff upon SOS, man-down and timed check-in alerts
  • Adds assurance and support to the person in distress via two-way voice communication function
  • Provides peace of mind that help is on the way with alert receipt functionality

How it Works

  • Sends an alert when a fall is detected or the device is inactive for a prolonged period
  • Timed check-in can be initiated if the user is going into a potentially dangerous situation or out of cellular reception coverage for a short period of time
  • All alert types are communicated via the SmartrakTM EyeQ system which can be monitored in-house or by a 3rd party
  • The device can receive voice calls, opening two-way voice communication
  • Easy-to-use dedicated SOS button for manual notification of an incident. Wearable duress pendants can also initiate manual SOS fuction wirelessly
  • The device sends a low battery event when it drops below 20% remaining life which is shown on the EyeQ reporting software and in an email/SMS
Key Features

  • Small, light and robust; with an IP67 rating to facilitate use in all weather conditions
  • Polls every two minutes with more regular updates in emergencies
  • Large 1350mAH Li-ion battery maximises operating time for 33 hours of use under standard operating settings
  • Automated tilt and inactivity alerts to notify of man-down situations with an incapacitated operator
  • Timer based check-ins ensure security of staff working in areas without reception
  • Two-way voice over 3G/GSM for direct communication between operations centre and remote worker
  • RF Connectivity with up to 5 wearable duress pendants for teams in close operation
  • Independent identification of duress pendants



2015 Deloitte New Zealand Fast 50


2011 Deloitte Asia Pacific Fast 500


2010 Deloitte Asia Pacific Fast 500


2010 Deloitte New Zealand Fast 50 - the fastest growing technology company in New Zealand's North Island


Westpac Waikato Business Excellence Award 2010